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About Us |
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U.S. Saws manufacturers and sells specialty saws and tools to the construction industry. We service three major markets: Water and Sewer Industry, Concrete Repair and Specialty Coating Industry and Rental Houses. Pipe saws, specialty diamond blades and beveling equipment are made available through a Distribution Network of pipe distributors such as HD Supply and Ferguson Enterprises along with Independent Distributors who stock and resell U.S. Saws products nationwide. Air saws are offered through Rental Outlets like RSC and United Rental as well as many independent rental centers. Our "Dust Free" concrete cutting and grinding tools are sold through many of the STAFDA distributors nationwide.
For your nearest local distributor or to order direct call us at (866) 987-7297.
US Saws offers a "Satisfaction Guaranteed" policy on all products sold. Any product, new or used, can be returned for a full credit if you are unsatisfied with it's performance. "Quality, No Excuses!"
All orders placed after 4 p.m. eastern standard time will be processed on the following business day.
All prices displayed on www.ussaws.com are valid for online orders only.
RETURN/CLAIMS POLICY: - Return of merchandise for credit or exchange must be done within 90 days of receipt. Authorized US Saws personnel must approve all returns, at which time an RA # (Return Authorization) will be issued. A copy of the RA # will then be faxed to the customer to use as a packing list and to describe any defects.
- Obsolete parts or special orders will not be accepted for return.
- Package MUST include a copy of the RA. Merchandise shall be returned freight prepaid unless approved otherwise. All returns NOT accompanied by an RA # will be refused.
- Upon arrival, all items will be evaluated for credit. If an item is deemed defective, a credit will be issued towards any replacement order.
- Each return will be subject to a 15% restocking fee.
- Any claim of shortage, damage, defects or wrong items must be submitted within 30 days of receipt.
- Electric motors and gas engines are covered under the manufacturer’s warranty. These items should be sent to their respective service centers for inspection, repair or replacement when deemed necessary. US Saws is not considered an authorized service
center.
- The customer must submit a claim to the carrier when items they received are damaged.
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